QuickBooks Data Migration

Effective & Convenient Steps to Address the Unable to Send Emails from QuickBooks Issue

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James Richard
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Unable to Send Emails from QuickBooks Issue

QuickBooks allows users to exchange data, like forms, invoices, and emails to the clients via the app. But sometimes, issues can arise that can lead to the QuickBooks email not working error. This issue can prevent users from sending emails and other attachments and can occur when the DLL file is damaged, or the client settings are incorrect. If you are encountering the unable to send emails from QuickBooks error, you can follow the comprehensive guide given below to terminate the issue.

In case the detailed steps given below seem too complicated or challenging to perform, you can resolve your email issues in QB by taking immediate assistance from our QB expert team at +1.833.802.0002.

List of Main Reasons and Scenarios Leading to the QuickBooks Unable to Send Emails Error

If you can't send emails in QuickBooks Desktop, the following common causes and possible factors might be responsible -

  1. The email client settings in QuickBooks Desktop might be incorrect or inaccurate, and the settings might be misconfigured.

  2. You are not running QuickBooks as a Windows admin user while sending emails, and the lack of proper privileges can lead to email issues.

  3. Essential files, like the MapI32.dll file, might not be running correctly, and the dll file might be damaged, broken, or corrupted on the main system.

  4. The Outlook application used to send emails might not be running correctly, and the app might already be running in the background while performing the functions.

  5. Your QuickBooks Desktop is not correctly installed, and the installation process might be faulty due to some damaged, broken, or improper installation files on the PC.

Recommended to Read:- How to Fix Missing pdf Component in QuickBooks Desktop?

Resolving Methods to Address QuickBooks is Unable to Send Your Emails to Outlook Error

The QuickBooks unable to send email invoices error can be fixed by using the detailed solutions provided below -

Method 1 - Edit the DLL File Extension from the C Drive of the Programs Menu

You can tackle the QB email not working error by renaming the DLL files from the C drive.

  1. Access the Programs and Files search box from the Start menu and go to the C Drive to access the MSMAPI folder.

  2. Find and right-click the MapI32.DLL file and choose Rename to add OLD to the file name, then hit Enter and restart your PC to run the Fixmapi.exe file and perform a repair.

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Method 2 - Edit the Email Settings from the Internet Options Tab of the Tools Menu

Issues while sending email invoices can be fixed by modifying the email settings from the tools tab.

  1. Exit QuickBooks and open Internet Explorer to choose the Tools menu by clicking the Gear icon.

  2. Select Internet Options and ensure that Outlook is selected from the Programs menu, then hit Apply and OK.

  3. Next, exit Internet Explorer and rerun QuickBooks to send invoices via email and check the status of the error message.

Conclusion

If you are unable to send emails from QuickBooks, you can perform the resolution steps given in this blog to address the issue. If these solutions seem unsuccessful in fixing the email issues, you can call our QB support team at +1.833.802.0002 to get direct help with the error.

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Unable to Send Emails from QuickBooks Issue Unable to Send Emails Error